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FAQ

  • 1. What type of security solutions are best for Caravans, Canopies and Trailers?
    For Caravans, Canopies and Trailers, we recommend using a combination of motion detectors and door position switches. Motion detectors can alert you to any movement around your campsite or caravan. Door position switches provide continuous monitoring and will trigger an instant alarm when a Door, Tunnel Boot or Toolbox door is opened. With a loud Siren and Blue flashing light to deter any would be thieves,
  • 2. Is your alarm complicated to program?
    No, All our Alarm kits are programmed and tested before being shipped out. Once you receive your alarm package simply insert your chosen Sim Card or connect to Wi-Fi and you are ready to go. With all Motion detectors, door position switches and siren strobe being wireless having a 5 -7 year life span install has never been easier.
  • 3. Are your Alarm Kits easy to install?
    Short answer is YES!! All products can installed by either the supplied double sided tape or can be screwed into place depending on your installation. Powering the unit is as easy as purchasing a 12v Cable or connection direct to your 12V System.
  • 4. Technical Support
    We have our own team of Tech Support available by either Email or Phone which will be more than happy to answer any questions you have.
  • 5. Does an alarm lower insurance on your Caravan, Canopy or Trailer
    Yes, An alarm fitted to your Caravan, Canopy or Trailer will lower the cost of your insurance premiums. Please check with your current insurance provider for confirmation.
  • 6. What happens if you have no 4G, WiFi or Power
    In the event that you loose all power and the back up battery goes flat, once power has been restored the Alarm will power back up and continue to operate as required. In the event of no 4G or Wi-Fi the alarm will still work as a local alarm and will activate the Siren and Strobe. All notications will be received when network connection is restored.
  • 7. How much does your alarm cost per month?
    We have no ongoing subscription costs after initial purchase, The only on going cost is the 4G Provider you choose for your system or Wi-Fi charges.
 The Deluxe Alarm Package is a game-changer, giving us peace of mind while we do our lap around Australia. Highly recommended!

Mel

​What our customers have to say!

We’ve been using the motion detector and it's exceeded our expectations. It's durable, easy to install, and keeps our Caravan secure. Fantastic product!

Steve

Customer service and the quality of their products is awesome. The team designed a custom package for my canopy which meets all my needs and was super easy to install.

​Brody

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Customer Service:

1300 ​915 545

support@campguard.com.au

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